Key Responsibilities:

• Handle customer inquiries related to export shipments.
• Coordinate with operations, documentation, and shipping lines to ensure timely execution of export shipments.
• Prepare and share shipment status updates with customers.
• Follow up with clients for required shipping documents and approvals.
• Address customer complaints and provide swift resolutions.
• Ensure compliance with export regulations and company policies.
• Maintain accurate records of shipments and customer interactions.

Requirements:

• Bachelor’s degree in Business, Supply Chain, or related field.
• 1–2 years of relevant experience (Fresh graduates may also apply).
• Strong communication and interpersonal skills.
• Proficiency in MS Office (Excel, Word, Outlook).
• Ability to multitask and work under pressure.