Key Responsibilities:

• Answer incoming calls and respond to customer queries

• Make outbound calls for follow-ups or customer outreach

• Provide accurate information and resolve issues efficiently

• Maintain clear records of customer interactions

• Follow scripts and company procedures where required 

Requirements:

• Prior experience in a call center or customer service role is preferred

• Clear and confident English communication skills (spoken and written)

• Ability to handle high call volumes with professionalism

• Basic computer skills and familiarity with CRM systems are a plus

• Quiet work environment and reliable internet connection

What We Offer:

• Remote work with flexible shifts

• Paid training and ongoing support

• Friendly, team-oriented work culture

• Opportunities for career advancement